July 2025

Node Down for server nl1-vz7517-vu10.a2hosting.com

We are currently experiencing an issue with our server nl1-vz7517-vu10.a2hosting.com specifically our Node experiencing downtime. Our infrastructure team are...

Server unresponsive | mi3-lr16.a2hosting.com

We are currently experiencing service downtime for services connected to server mi3-lr16.a2hosting.com. Our infrastructure team are working on this as a prio...

Service downtime | s308.lon1.prowebpanel.com

We currently experiencing downtime for the services connected to the server s308.lon1.prowebpanel.com. Our system engineers are currently working on it.   If...

Known Scam - July 2025

We would like to alert you to a recent phishing scam identified by us that is targeting hosting.com clients via email. Scammers are posing as hosting.com and...

Server Disruption - mi3-vz7517-tvm13.a2hosting.com

We are aware of a few customers having intermittent disruptions to services on server mi3-vz7517-tvm13.a2hosting.com. Our infrastructure team are working on ...

Webserver | sg1-ts3.a2hosting.com

We have identified an issue that might cause intermittent disruptions to Webservers connected to server sg1-ts3.a2hosting.com. Our infrastructure team are wo...

Connectivity Issue - mi3-ts7.a2hosting.com

We are currently aware of intermittent service disruptions affecting the mi3-ts7.a2hosting.com server. Our infrastructure team is actively investigating the ...

Intermittent Access Issues

We are currently investigating intermittent issues with accessing the client portal. Some users may experience unexpected logouts. Our system administrators ...

Service Disruption on one Node

We detected a disruption on node mi3-vz7517-vm151, which caused a brief period of downtime. The node was automatically rebooted. Our infrastructure team is i...

Incident Server Report

Our team is actively investigating unusual traffic patterns affecting the web server at mi3-sr104.a2hosting.com. Preliminary indicators point to a possible D...

MySQL Service interruption

We have identified an issue where the MySQL service on the server mi3-cl9-ats1.a2hosting.com has gone down. Our system administrators are actively working on...

MySQL Service interruption

We’re currently experiencing an issue regarding the Mysql connected to server mi3-cl9-ats6.a2hosting.com. Our team is working to restore full functionality a...

Domain Registration Unavailable

We’re currently experiencing an issue that’s preventing domain registrations from being processed through the website. Our team is working to restore full fu...

Login Page Disruption – 2FA Users

We’re currently investigating an issue preventing some users with Two-Factor Authentication (2FA) enabled from logging into the hosting.com client area. Plea...

Delays in support ticket and account notifications

We're currently experiencing delays in sending notifications regarding customer support responses and other account-related updates. Our team is actively inv...

Kenyan Phone Support Offline

Due to ongoing protests in Kenya, our Nairobi office is closed today for the safety of our team. As a result, Kenyan phone and WhatsApp support are temporari...