KWE limited support availability

Resolved
Resolved

Our support team is back online and functioning as normal. We would like to thank you for your patience during this time.

Please don't hesitate to contact us if you have any questions or need assistance with your services.

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Sam S
Identified

Please be advised that our Kenyan Support Team will be limited today due to planned demonstrations for safety reasons

During this time, clients may experience slightly longer-than-usual response times through our support channels.

We sincerely appreciate your patience and understanding while we complete this internal event.

Avatar for James E.
James E.
Began at:

Affected components
  • Support and Client Infrastructure
    • 'hosting.com' website
    • Dashboard (client area)
    • Shopping Cart/Billing systems
    • Phone Support
    • Live Chat
    • Ticket System