My.hosting.com issue

Uptime Impact: 35 minutes
Resolved
Resolved

Update - this is now resolved. Apologies for the inconvenience cause. The issue was within Google Cloud's network, which we utilise for our my.hosting.com panel. Our own networks and servers were unaffected.

Avatar for Dom Taylor
Dom Taylor
Investigating

We're currently investigating an issue with our my.hosting.com panel showing an error page - apologies for the inconvenience. Please bear with us.

Please note this does not affect any running servers or websites as our panel is hosted separately to our customer systems.

Avatar for Dom Taylor
Dom Taylor
Began at:

Affected components
  • Support and Client Infrastructure
    • 'hosting.com' website
    • Dashboard (client area)
    • Shopping Cart/Billing systems
    • Phone Support
    • Live Chat
    • Ticket System