We've now resolved the incident. Thanks for your patience.
We are currently experiencing higher traffic than usual on the server s3607.bom1.stableserver.net. Our infrastructure team are actively monitoring the server and on the process on splitting the IP.
Action Required:
For clients using our Name Servers: No action is required. The update will be handled automatically.
For clients using External Name Servers: You must manually update your DNS records. Please log in to cPanel, locate your Shared IP Address, and update your domain's A Record with this new IP.
Whilst we are seeing traffic return to normal levels, we will continue to monitor and ensure it remains stabilised.
If you are still experiencing any difficulties, please contact us for assistance.
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