Our system engineers applied a fix by assigning some new IP's and all services should be functioning as normal.
For clients using our name servers: No action is required
For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address.
Thank you for understanding
There is some persistent connectivity issues with a small subset of customers that are hosted on mi3-ts103.a2hosting.com. Mitigation works and maintenance are still being undertaken as priority and we expect to see an update soon.
We are still experiencing some intermittent disruption to some websites hosted on mi3-ts103.a2hosting.com. Our infrastructure team have advised there is active mitigation works being undertaken by an upstream provider.
Our team is still actively working on this as priority and we are working toward a speedy resolution.
We are currently investigating reports of intermittent outages affecting the mi3-ts103.a2hosting.com server. Users may experience temporary connection timeouts or slow loading speeds when accessing websites hosted on this server.
We will provide updates as soon as more information becomes available. Thank you for your patience while we work to restore full stability.
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