Password reset and email verification delays

Investigating
Investigating

We are aware of a few customers experiencing some delays when receiving password reset email and verification emails. Our infrastructure team are working on this as a priority to resolve this matter.   If you need any assistance in the immediate, please reach out to our support team.

Avatar for James E.
James E.
Began at:

Affected components
  • Support and Client Infrastructure
    • 'hosting.com' website
    • Dashboard (client area)
    • Shopping Cart/Billing systems
    • Phone Support
    • Live Chat
    • Ticket System