Unusual high traffic | s3412.mex1.stableserver.net

Resolved
Resolved

The IP that was affected was migrated to another IP and the traffic is back to normal, all services should be functioning normally.

Action Required:

For clients using our Name Servers: No action is required. The update will be handled automatically.

For clients using External Name Servers: You must manually update your DNS records. Please log in to cPanel, locate your Shared IP Address, and update your domain's A Record with this new IP.

Thank you for your patience.

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James E.
Investigating

Higher than normal traffic was once again observed on the server, specifically on the IP 195.250.27.227. Our system engineers are working on it as a priority.

Thank you for your patience

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James E.
Resolved

We recently experienced higher traffic than usual that might've caused some latency on our services connected to server s3412.mex1.stableserver.net. Our system engineers applied a fix by assigning some new IP's and all services should be functioning as normal.

old main ip: 195.250.27.24 new main ip: 195.250.27.224

service ips: 195.250.27.225/24 195.250.27.226/24 195.250.27.227/24 195.250.27.228/24

For clients using our name servers: No action is required For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address.

Thank you for understanding

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James E.
Began at:

Affected components
  • Turbo Hosting
  • cPanel Hosting
  • Email Hosting