The IP that was affected was migrated to another IP and the traffic is back to normal, all services should be functioning normally.
Action Required:
For clients using our Name Servers: No action is required. The update will be handled automatically.
For clients using External Name Servers: You must manually update your DNS records. Please log in to cPanel, locate your Shared IP Address, and update your domain's A Record with this new IP.
Thank you for your patience.
Higher than normal traffic was once again observed on the server, specifically on the IP 195.250.27.227. Our system engineers are working on it as a priority.
Thank you for your patience
We recently experienced higher traffic than usual that might've caused some latency on our services connected to server s3412.mex1.stableserver.net. Our system engineers applied a fix by assigning some new IP's and all services should be functioning as normal.
old main ip: 195.250.27.24 new main ip: 195.250.27.224
service ips: 195.250.27.225/24 195.250.27.226/24 195.250.27.227/24 195.250.27.228/24
For clients using our name servers: No action is required For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address.
Thank you for understanding
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