Hosting Performance Degradation | sg1-sr4.supercp.com

Resolved
Resolved

Our system engineers applied a fix by assigning some new IP's and all services should be functioning as normal.

For clients using our name servers: No action is required

For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address.

Thank you for understanding.

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James E.
Investigating

We have identified some higher than normal traffic on our server sg1-sr4.supercp.com. Due to this, customers who have hosting and website services may be experiencing intermittent issues accessing their website. Our infrastructure team are investigating are already working toward a solution.

We will keep you updated as soon as possible.

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James E.
Began at:

Affected components
  • Turbo Hosting
  • cPanel Hosting