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Hosting Performance Degradation s917.lon1.mysecurecloudhost.com

Resolved Sep 30, 2026 15:26 CST

Incident Updates

  • Resolved 6 days ago · Oct 1, 2026 03:35 CST

    We would like to give the update that all network and server loads are at normal levels and services are stable. 
If you have any questions or need any urgent assistance with your services, please reach out to us.

  • Recovering 1 week ago · Sep 30, 2026 16:40 CST

    We have identified the cause of the intermittent disruptions affecting services on s917.lon1.mysecurecloudhost.com, and the issue has now been resolved. Our infrastructure team will continue to monitor the server closely to ensure service stability. We appreciate your patience and understanding while we worked to resolve this issue.

  • Investigating 1 week ago · Sep 30, 2026 15:26 CST

    We are aware of a few customers experiencing some intermittent disruptions to their services due to higher than normal internet traffic to server s917.lon1.mysecurecloudhost.com Hosting and website services might be briefly unavailable. Our infrastructure team are currently investigating and working on a fix as a priority.