Our infrastructure team have confirmed that the issue has now been resolved. We want to thank our clients for the patience they've had whilst our team was working on this resolution and apologise again for any of the inconveniences caused.   If you have further issues please don't hesitate to reach out to our Customer Care team.

US central location is back online.

We are currently looking into a connectivity issue affecting our US Central (Dallas) location. Our team has identified that the issue is related to a hardware failure with one of our upstream providers. We're working closely with them to resolve this as quickly as possible and will keep you updated on any developments. Thank you for your patience and understanding.