Server Access Issue
Resolved
Dec 2, 2025 06:06 CST
Incident Updates
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Resolved Dec 2, 2025 22:11 CST
Our technicians have confirmed that the access issue has now been resolved. We want to thank our clients for the patience they've had whilst our team was working on this resolution and apologise again for any of the inconveniences caused. If you have further issues please don't hesitate to reach out to us.
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Resolved Dec 2, 2025 06:06 CST
We are aware of a few customers having issues accessing/logging into their shared-hosting services that are hosted on the effected server: e4497.usc1.stableserver.net. Our infrastructure team are investigating these reports and will work to a resolution. If you need any assistance in the immediate, please reach out to our support team.