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Server latency | s4943.can1.stableserver.net and s1178.can1.mysecurecloudhost.com

Resolved Feb 26, 2026 18:59 CST

Incident Updates

  • Resolved 7 months ago · Feb 26, 2026 20:48 CST

    Our infrastructure team have confirmed that the issue is now resolved. We want to thank our clients for the patience they've had whilst our team was working on this resolution and apologize for any of the inconveniences caused. If you have further issues please don't hesitate to reach out to us.

  • Resolved 7 months ago · Feb 26, 2026 18:59 CST

    We are aware of a few customers having intermittent disruptions to our services connected to servers - s4943.can1.stableserver.net and s1178.can1.mysecurecloudhost.com. Our infrastructure team are working on this as a priority to resolve this matter.   If you need any assistance in the immediate, please reach out to our support team.