Hosting Performance Degradation - sg1-tr103.supercp.com
Incident Updates
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Resolved Mar 17, 2026 17:34 CST
We've now resolved the incident. Thanks for your patience. Our system engineers applied a fix by assigning some new IP's and all services should be functioning as normal. For clients using our name servers: No action is required For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address. Thank you for understanding
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Resolved Mar 17, 2026 16:13 CST
We have identified some higher than normal traffic on sg1-tr103.supercp.com server. Due to this, customers who have hosting and website services may be experiencing intermittent issues accessing their website. Our infrastructure team are investigating are already working toward a solution. We will keep you updated as soon as possible.