Password reset and email verification delays
Resolved
Apr 22, 2026 03:58 CST
Incident Updates
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Resolved 5 months ago · Apr 28, 2026 17:55 CST
After a careful monitoring period, we would like to thank our clients for the patience they've had whilst our team was working on this resolution and apologize for any inconvenience caused. If you have further issues please don't hesitate to contact us, were are here 24/7 and always ready to assist.
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Resolved 5 months ago · Apr 27, 2026 15:11 CST
We've fixed the core issue, and are waiting for things to recover.
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Resolved 5 months ago · Apr 22, 2026 03:58 CST
We are aware of a few customers experiencing some delays when receiving password reset email and verification emails. Our infrastructure team are working on this as a priority to resolve this matter. If you need any assistance in the immediate, please reach out to our support team.