We would like to give the update that support operations have returned to normal. Thank you for your patience during this period.

Our customer care team are currently experiencing a higher-than-usual support workload as a result of ongoing security updates related to recent up-stream cPanel vulnerabilities. Our team is actively working through all customer related requests as quickly as possible. However, as a result, support response times may be slightly longer than usual during this period. We thank you so much for your patience with our team and your understanding while we continue to assist affected customers.